- Delivery charge will be 10% on any hand delivered orders and 15% on any orders shipping with a minimum shipping charge of $20.00
- Any company may agree to pick up their merchandise with no additional charge included
- All stores that would like to be exclusive must maintain a minimum of a $500.00 order every 3 months that must include a variety of products
- If you have a discrepancy or are unhappy with the products, the procedure for handling the issue will be as follows: Contact me and let me know of the issue.
Allow us to correct the problem
If a resolution can not be reached, return the merchandise and
at that point a refund will be granted.
- Any store seeking a refund instead of an exchange will be automatically removed from our listing as a supplier of our pottery. We want to have a unique working relationship with all of our stores which will include a trust between the two. We respect our stores and their owners and expect the same respect in return.